"I was introduced to Charmaine by a mutual friend who thought I could benefit from using a virtual assistant. I was a little hesitant as I had used VA’s previously, with limited success
but decided to give it a try as I was swimming in work. Charmaine spoke with me via Skype and gave me a really clear outline about what she would need from me to ensure the VA could best meet my requirements. She followed this up by sending a briefing template for me to fill out.
I had not used something like this in the past and I could definitely see the benefit. The work was then completed with limited back and forth and it turned out I needed to hire a graphic designer so the brief meant the designer had a clear idea of what I was after.
However, what really stood out to me about Charmaine was that not only did she provide me with great information and advice for outsourcing, she also went above and beyond by sharing much more of her knowledge and wisdom that she could see would help me with where I was currently at in my business. I was so impressed by her support and generosity and would definitely use and recommend her services in the future."